Terms of Service

Please read these terms carefully before using ShopMarket

Last updated: November 7, 2025

1. Acceptance of Terms

By accessing and using ShopMarket, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of ShopMarket materials for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials
  • use the materials for any commercial purpose or for any public display
  • attempt to reverse engineer any software contained on the website
  • remove any copyright or other proprietary notations from the materials

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

Account Responsibilities:
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Provide accurate and up-to-date information
  • Comply with all applicable laws and regulations

4. Vendor Terms

Vendors using our platform agree to additional terms:

Product Listings:
  • All product information must be accurate and complete
  • Products must comply with applicable laws and regulations
  • No counterfeit, illegal, or prohibited items
  • Maintain adequate inventory levels
Order Fulfillment:
  • Process orders within specified timeframes
  • Provide accurate shipping and tracking information
  • Handle customer service inquiries professionally
  • Honor return and refund policies

5. Payment Terms

All payments are processed securely through our payment partners. By making a purchase, you agree to:

  • Provide accurate payment information
  • Pay all charges incurred by your account
  • Accept our refund and return policies
  • Understand that prices may change without notice

6. Prohibited Uses

You may not use our service:

  • For any unlawful purpose or to solicit others to unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code

7. Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

  • excludes all representations and warranties relating to this website and its contents
  • excludes all liability for damages arising out of or in connection with your use of this website

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

9. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@shopmarket.com
  • Phone: +250 123 456 789
  • Address: Kigali, Rwanda